Returns & Exchanges

At King’s Candy, we strive for sweet satisfaction; however, due to the perishable nature of our products, we can only accept returns on items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to ensure a royal resolution for your order.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, carefully check your confectionery package for any signs of transit damage or missing items.

• 2.
  Document the Issue

  Take clear photographs of the damaged product and the shipping label to help our team process your claim efficiently.

• 3.
  Contact the Royal Support

  Email our customer service team with your order number and photos to receive a return authorization or immediate refund.

• 4.
  Receive Your Replacement

  Once approved, we will ship out a fresh batch of treats or issue a full refund to your original payment method.