Frequently Asked Questions
Everything you need to know about your royal sweet treats.
How long does shipping take for King’s Candy orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our kingdom to include more international destinations soon.
How do you ensure candy doesn't melt during summer shipping?
During warmer months, we use insulated packaging and cold packs for heat-sensitive items like chocolates and gummies to ensure they arrive in perfect condition.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Are there sugar-free or vegan options available?
Yes! We have dedicated collections for both sugar-free and vegan sweets. You can filter our shop page by dietary preference to find the perfect treat.
Can I track my royal delivery?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.